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Return Policy

Elevatione Returns - Satisfaction Guaranteed

If for any reason you are not satisfied with your purchase from Elevatione Online you may return the unused portion for refund or exchange for up to 30 days from purchase. We accept returns for products purchased from Elevatione.com only. To initiate a return, please email support@elevatione.com and include your order number. 

For purchases made in stores and shops, you may return unopened, unused products up to 14 days after purchase. We do not accept opened or used products. 

Items purchased in store must be returned to the store the sale was made at, and may have a different return policy from Elevatione.com. 

Returned items will be processed promptly, usually within 3-5 business days of receipt. An email will be sent to confirm your return or exchange request has been processed. If a refund is issued, it will be refunded to the source of the original payment method. 

If you have questions about returns and exchanges, please email us at support@elevatione.com.

Please note that Elevatione.com eGift Cards cannot be returned or exchanged

Please also note, we reserve the rights to change this policy in the future. 

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