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Privacy Policy

ELEVATIONE PRIVACY POLICY

Elevatione (“we, us, or our”) respect your concerns about privacy and value the relationship we have with you. This Privacy Policy describes the types of personal information we collect about our customers, how we use the information, with whom we share it, and the choices available to our customers regarding our use of the information. We also describe the measures we take to protect the security of the information and how our customers can contact us about our privacy practices.

INFORMATION WE COLLECT

We may obtain personal information about you from various sources. We may collect this information when you provide it at one of our stores, on our website or in connection with our social networking or mobile applications. Our products are available for sale in many department stores. Personal information collected in these department stores is not provided to us. This Privacy Policy does not address any data collection at our retail partners. When you visit this site or our social networking or mobile applications, we may also collect certain information by automated means, using technologies such as cookies, web server logs and web beacons.

INFORMATION YOU PROVIDE

You may choose to provide personal information to us in a number of ways, such as when you participate in an offer or promotion, or when you make a purchase on our site or in our stores. The types of personal information you may provide to us includes:

  • Contact information (such as name, postal address, email address, and mobile or other phone number)
  • Age and date of birth
  • Gender
  • Username and password
  • Payment information (such as your payment card number, expiration date, delivery address, and billing address)
  • Your skincare concerns
  • Contact information for friends or other people you would like us to contact Content you provide (such as photographs, articles and comments) Information provided to us by social networks or mobile applications when you use one of our social networking or mobile applications (such as your name, profile picture, likes, location, friend list and other information described in the social networking application sign-up page, or your geo-location details when using one of our mobile applications)
  • HOW WE USE THE INFORMATION

    We may use the information you provide to:

  • Send you promotional materials or other communications
  • Provide services to you
  • Process your payment card transactions
  • Create and manage your online account
  • Respond to your inquiries
  • Your skincare concerns
  • Communicate with you about, and administer your participation in, special events, contests, sweepstakes, programs, surveys and other offers
  • Operate and communicate with you about our social networking or mobile applications
  • Operate, evaluate and improve our business (including developing new products and services; managing our communications; analyzing our products; performing data analytics; and performing accounting, auditing and other internal functions) Comply with applicable legal requirements, relevant industry standards and our policies We also may use the information in other ways for which we provide specific notice at the time of collection.
  • INFORMATION WE COLLECT BY AUTOMATED MEANS

    When you visit this site or our online advertisements or use one of our social networking or mobile applications, we collect certain information about your usage or device by automated means or by using technologies such as cookies, web server logs and web beacons. For example, if you use one of our mobile applications, we may collect your unique device identifier (or other device identifier) and/or geolocation data in order to offer you certain features or functionalities within that mobile application. As set forth in more detail below, we may also collect information about your usage, preferences, and browsing habits using various web-based technologies.

    TECHNOLOGIES WE USE

    Cookies, Web Server Logs and Web Beacons

    Cookies are small text files that websites send to your computer or other Internet-connected device to uniquely identify your browser or to store information or settings in your browser. Your browser may tell you how to be notified when you receive certain types of cookies and may provide you with the ability to reject or delete cookies. Please note, however, that without cookies you may not be able to use all of the features of our website.

    In conjunction with obtaining information through cookies, our web servers may log details such as your operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone in which your device is located. The web server logs also may record information such as the address of the web page that linked you to our site and the IP address of the device you use to connect to the Internet.

    TARGETED ADVERTISING

    We also may contract with third-party advertising networks that collect IP addresses and other information through the use of cookies, web server logs and web beacons on our websites and emails; on third-party websites and emails; and on our advertising placed on third-party websites. They use this information to provide advertisements about products and services tailored to your interests (including for companies not affiliated with us). You may see these advertisements on other websites. This process also helps us manage and track the effectiveness of our marketing efforts. To learn more about these and other advertising networks and their opt-out instructions, click here.

    HOW WE USE THE INFORMATION COLLECTED BY AUTOMATED MEANS

    We may use the information collected through automated means like cookies on this site for market research, data analytics and system administration purposes, such as to determine whether you’ve visited us before or are new to the site, and for compliance with our legal obligations, policies and procedures, including compliance with relevant industry standards and the enforcement of our Terms and Conditions. In addition, we may use this information to deliver a more personalized experience to you while you are on our site. We also may use the information in other ways for which specific notice is provided at the time of collection.